a place for zinesters - writers and readers
A couple weeks ago I ordered a couple inkjet cartridges from an Amazon.com seller. They e-mailed the estimated arrival time of July 11, then July 16. By Saturday it hadn't come, so I thought I'd better see what's going on. As usual, it took some scrutiny to find out what links led to the tracking. There was no link to it on the shipping confirmation page like other companies I shop with. I had to guess by clicking on other links until it led me to tracking.
When I looked at the history it said it had arrived at the post office the 13th. But I'd never gotten a yellow notice card. This morning I took the printout of the tracking down to the PO, to show them it had arrived. The moment the postal clerk saw it, he said, "We can't take care of that now. This window is only for package pick up." I tried to interject, "Well, that's what I'm trying to do. This printout says..." He shot back, "You'll have to wait til 8 o'clock. This is only to pick up packages..." He finally relented with some impatience and said he could go back and look. He came back with my package. I said, "Aren't I supposed to get a notice in my box when a package arrives". He brusquely and dismissively said, "You probably did but you just didn't notice it".
What???! How can you not notice a big yellow package notice? Actually, this was the second time they forgot to put a notice in. Hey, nobody's perfect, but to deny there's a problem and be so unhelpful about it is another matter.
This was the same clerk who was so unhelpful and brusque about my mailing to Canada. He has behavioral problems, but then I guess that's sort of typical of a lot of postal clerks. I wonder what makes them that way?