etiquette and professionialsim

[CocoaPuss Zine]

if you order a zine from someone from here through paypal and they go more than a week or more without sending it you or sending you a note, what should you do? this person does not respond to comments on their page, so is the next step an email? i don't know if this person just disappeared off the face of the earth, but...

1. i REALLY wanted her zine.

2. i paid for it with my REAL money

3. if i don't get it by the end of the week, i'm going to start looking for ways to get my money back.

4. i kinda want to put this person on blast because i work really hard at mailing things out on time, all the time, and if i know i'm going to be even a day late, i send some sort of note explaining why and how. people pay me their money or trade with me, so i am responsible.

5. everyone on here has been LOVELY and refreshing and offered me so much help, i just get really bummed out when people just take my money, even $2 or $3 and rip me off.

any thoughts?

[Hannah Neurotica]

If you didn't recive a zine from me i apologize. i never do that on purpose. give me yr info and ill give u a refund happily.
Dorian Shaw said:

Not to keep pointing fingers-but I never received a refund or zines from Hannah either. I waited months-and nothing ever came. I don't expect zines to be in my mail box the very next day, but after a month I start wondering, and then after 4 months I accept the fact that nothing will be coming-especially when I am told a few times that they are on their way. It is common courtesy to be true to your word.


Kisha said:

Yes, I was one of those people who requested a refund after 3 weeks. Why? Because after realizing that she had the means to contact me does not explain why I didn't receive a message saying "hey, got your payment! I'm slow mailing my shit out but I'll get it to you!" It's called common courtesy, it has nothing to do with this being a business or not. Using the excuse that zines used to take 6 months to arrive back in the day, or that it's DIY "just go with the flow!" is bullshit.

I don't care if it takes you a YEAR to mail out some shit, it is common fucking courtesy, end of story. Yes, the OP getting antsy after one week is a bit much, but almost a month is a little ridiculous.

Hell, I was fine when Hannah finally responded to my email saying that she mails out slowly. Fine! I'll wait another month to read a cool zine. But then I was sent another email saying she'd get it out before the end of the week. Yup, that didn't happen either.

Common courtesy, people.

[ciaraxyerra]

for once i agree with dan10things! amazing.

i am also a zinester who has a turned a (small but tidy) profit off zine-making. i just got home from the local infoshop, where i picked up $40 they owed me on zines that have already paid for themselves (copying & shipping), so that's $40 just for me. i don't even need to put it toward my new issue, which is breaking even already. i don't accept advertising. i just make smart financial choices about printing & shipping...& am timely in filling orders. happy orderers who receive their zines quickly are more likely to remember my zines & order them again when i have new issues out.

i see no reason to close this thread. it's taking on life that cocoa puss didn't intend, but if people who were burned by hannah are using it to get refunds, that is a useful purpose right there.

ps--dan, i wouldn't bother trying to reason with that "art takes time" dude. he's just one of hannah's auxiliary trolls, not really a zinester or anything.

[Hannah Neurotica]

bwhahahah! thanks for the laugh. I needed that.

ciaraxyerra said:

for once i agree with dan10things! amazing.
i am also a zinester who has a turned a (small but tidy) profit off zine-making. i just got home from the local infoshop, where i picked up $40 they owed me on zines that have already paid for themselves (copying & shipping), so that's $40 just for me. i don't even need to put it toward my new issue, which is breaking even already. i don't accept advertising. i just make smart financial choices about printing & shipping...& am timely in filling orders. happy orderers who receive their zines quickly are more likely to remember my zines & order them again when i have new issues out.
i see no reason to close this thread. it's taking on life that cocoa puss didn't intend, but if people who were burned by hannah are using it to get refunds, that is a useful purpose right there.

ps--dan, i wouldn't bother trying to reason with that "art takes time" dude. he's just one of hannah's auxiliary trolls, not really a zinester or anything.

[Hannah Neurotica]

Hey Holden,
I'm not going to be checking this thread anymore anyway. Its become jerk off material for people who have nothing better to do and has suppressed pathetic. I'm so over this. This is my last response here so if "someone" responds to this i wont even read it anyway. I can't wait to trade with you. I loved talking with you on the show!

Holden W. Attradies said:

Alright, I might be 100% off here, but if it's possible to lock this thread might we want to do it? It kind of feels at this mpoint nothing all too new can be said and the continuation of this thread is just going to keep rubbing people the wrong way...

[Ericfishlegs]

"i see no reason to close this thread. it's taking on life that cocoa puss didn't intend, but if people who were burned by hannah are using it to get refunds, that is a useful purpose right there."

Cocoa Puss definitely jumped the gun, but after reading this thread and how many people have been burned by the same person it makes me think that her instincts were dead on. She just knew she wasn't getting her zine and the people who waited a lot longer than her who also didn't get their zine or replies to their inquiries sort of prove her right.

You don't have to treat your zine like a business but you do have to respect the people who trusted you with their money and at the very least reply to their e mails with something that isn't a lie.

[Candace]

after sitting with this thread for a while, I've come to similar conclusions too.

Ericfishlegs said:

"i see no reason to close this thread. it's taking on life that cocoa puss didn't intend, but if people who were burned by hannah are using it to get refunds, that is a useful purpose right there."

Cocoa Puss definitely jumped the gun, but after reading this thread and how many people have been burned by the same person it makes me think that her instincts were dead on. She just knew she wasn't getting her zine and the people who waited a lot longer than her who also didn't get their zine or replies to their inquiries sort of prove her right.

You don't have to treat your zine like a business but you do have to respect the people who trusted you with their money and at the very least reply to their e mails with something that isn't a lie.

[betrayedzine]

i second the movement to close.

Holden W. Attradies said:

Alright, I might be 100% off here, but if it's possible to lock this thread might we want to do it? It kind of feels at this mpoint nothing all too new can be said and the continuation of this thread is just going to keep rubbing people the wrong way...

[jessica domino]

i think it shouldn't be closed, it's obviously been useful for people who sent money and didn't get hannah's zine in return.

[Ruthie]

I think if it is serving no other purpose then to get refunds from Hannah, it should be close. There is no reason to do so in public unless it doesn't work in private.

However, I still am seeing some interesting points made, so if those continue, I think we should keep it open.

[jessica domino]

obviously it isn't working in private if they're not getting refunds after contacting her.

Ruthie said:

I think if it is serving no other purpose then to get refunds from Hannah, it should be close. There is no reason to do so in public unless it doesn't work in private.

However, I still am seeing some interesting points made, so if those continue, I think we should keep it open.